Hotel San Marco: Italian Inspired Boutique Hotel in Gensan

Hotel San Marco: Italian Inspired Boutique Hotel in Gensan

Just last December 29, 2018, I was looking for an affordable hotel in Gensan because of a family gathering. Due to a peak season, there are only few hotels which have available rooms that day. And as I was searching Agoda, considering the price of the property, I found Hotel San Marco.

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Budget-Friendly: Eighty Eight Hotel in Koronadal City, South Cotabato

Budget-Friendly: Eighty Eight Hotel in Koronadal City, South Cotabato

Every time I go home in Koronadal City, South Cotabato, I always tend to stay in our house the whole day because that’s my comfort zone (and I’m a lazy person). I don’t have that much time roaming around the city because I prefer sleeping in my old room and hibernate. However, as years goes by, I observed that our small city is getting a number of investments and I can personally see it from the new buildings and business establishments.

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Southpole Central Hotel: A Cheap Stay in Cebu

Southpole Central Hotel: A Cheap Stay in Cebu

Almost all goods and services in Cebu do have the same rate range as Metro Manila’s. Sometimes as travellers or tourists, we always have a budget plan when it comes to our food, fare, and a place to stay. And when you’re in Cebu, worry not about your budget because Southpole Central Hotel perfectly caters to tourists and travellers who prefer budget-friendly accommodations without compromising a good sleep.

Southpole Central Hotel is located at 29 Junquera Street, Cebu City. It’s just near the seaport and shopping malls in the city. The hotel is just beside the main campus of University of San Carlos and few blocks away from the famous street of Colon.

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THE ROOM

The hotel has 3 room categories; Superior (PhP 1,800/night), Deluxe (PhP 2,100/night), and the Business Suite Room (PhP 2,400/night). Room rates are affordable if you will base it to other hotels in the metro.

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I booked 2 superior rooms for 3 nights together with my parents. That already includes breakfast for 2 persons for each room. We mainly used the rooms as sleeping quarters and baggage area because we really intended to have tours in the city and meet some close friends who are already living in Cebu.

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All room types have either 2 singles beds or 1 single bed and 1 double bed. The room is fully air-conditioned and has basic room amenities like telephone, LCD television with cable channels, 2 bottled water, a work desk, and an open cabinet. Guests can also access and enjoy the free wifi of the hotel.

On the other hand, comfort room provides a cold and hot shower with comfort room essentials such as shampoo, soap, dental kit, and a bidet. And if it’s a hassle to bring your own bath towel, the budget hotel has a couple for you.

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DINING

For a cheap accommodation in Southpole Central Hotel, it offers a breakfast buffet to start your day full and right. If you stay for more than a day in Southpole, you may claim your meal stub daily at the front desk so you can avail of the breakfast. The buffet is open from 7:00 am – 10:00 am only.

While if you prefer having ala carte orders, the hotel has a mini restaurant located in the ground floor just beside the front desk. The outlet offers different cuisines from appetizers to desserts.

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INTERACTION QUALITY

Staying in a hotel is worthwhile if the service that you expect is above par. But sometimes you will really think that staying in cheap hotels or any lodging establishments might compromise the service. But Southpole proved me wrong, staff in the hotel were great and all smiling.

There’s one instance that I have a room service because I got hungry. The staff who is assigned for the food I ordered gave me a wrong amount of change from a purchase I’ve made. I didn’t even notice it until he called me on the phone. Then swiftly, he gave the remaining change.

Honesty is indeed the best policy. I’ll rate the service and honesty with 4/5.

FACILITIES QUALITY

Soutpole’s facilities are just average, well it’s a budget hotel. But I’ll just point out some factors that may affect the entire stay of a guest (1) The rust on shower and its hose is visible, (2) The bed doesn’t have a duvet. In my own view, I just felt like duvet is a basic amenity in any hotel businesses, and (3) I noticed that there mosquitoes in the lobby and in the hallway which might irritate the guests.

But the bed and pillows are really comfortable. I didn’t have hard time sleeping because normally, if the pillow is not that comfortable and not in line with my preference, I find it hard to sleep.

The hotel’s buffet breakfast is just okay. Nothing really special but I guess it’s fair enough for the money I spent on my stay at Southpole.  It’s 3/5.

OUTOME QUALITY

I can say that my whole stay and experience in Cebu was great. Maybe because there is Southpole Central Hotel that didn’t break my wallet for the accommodations. It served as my sleeping quarter and baggage area for my stuff everytime I leave and discover Cebu City. The place is also safe because only the guests who have keycards can exclusively use the elevator going to their respective floors.

The outcome of the accommodation in the hotel was overall satisfying in a way. I can recommend this budget hotel to those who are looking for a place to stay that will not greatly affect their budget when visiting Cebu.  I will give this a 3.5/5.

SOUTHPOLE CENTRAL HOTEL is located at 29 Junquera St., Cebu City, Philippines.

For reservations, you can email them at reservations@southpolecentralhotel.com or call them at +6332-234-7777.  You can visit their social media accounts facebook , instagram and website for updates.

Second Time at Quest Hotel and Conference Center Cebu

Second Time at Quest Hotel and Conference Center Cebu

In the heart of Cebu city, a hotel and conference center is located that offers cool, clean, and comfy accommodations.

QUEST HOTEL AND CONFERENCE CENTER CEBU

I stayed in Quest Hotel and Conference Center for business purposes. Since the hotel is positioned in Cebu’s business district, I personally chose this for the second time around. The property is also a walking distance to shopping malls, banks, and corporate companies.

The hotel is affiliated with Aston International Hotels, managed and operated by Filarchipelago Hospitality Inc., a joint venture of Filinvest Development Corporation and Singapore-registered Archipelago International Pte, Ltd.

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Front Desk

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Hotel Lobby

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Hallway

Quest Hotel and Conference Center is a three-star hotel that offers 427 guestrooms and suites including 5 executive suites fitted with bath tubs and 36 premier deluxe rooms with balcony. The corner deluxe rooms offer 180 degree views of the city with 2-sides of the room fitted with floor to ceiling glass windows and the most requested room category of the property. The hotel also gives new meaning to events such as conferences, meetings, and social gatherings.

THE ROOM

During the 5 days and 4 nights stay at Quest, I was allocated in room number 1716, a deluxe room with a queen-sized bed that has a great view of the peaceful city of Cebu.

TIP: You can request for a higher floor to have a view of the city

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View from my room

Aside from having a nice view, the queen-sized bed is perfect for my stay with comfortable pillows and duvet. The room is also spacious with 25 sqm in area that can accommodate 2 adults and 2 kids or 3 adults.

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Quest’s deluxe room is well lighted and has complete amenities such as work desk, mini bar, safety deposit box, LED TV, telephone, iron and ironing board (upon request), cabinet, hair blower, electric kettle, and more.

The comfort room has the right amount of space and has bathroom essentials, cold and hot shower, toothbrush and toothpaste, and bidet. It’s totally clean and is perfect for individuals who are very particular with comfort rooms, just like me.

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FACILITIES

A three-star hotel will not be completed without proper facilities. The hotel offers a gym for guests to stay in shape while on vacation located at the 6th floor that is open from 6:00 am – 9:00 pm. They also have a swimming pool and a pool bar perfect for leisure and relaxation and it’s open from 7:00 am – 9:00 pm in the 7th floor. And if one needs business transactions with IDD/NDD calls, computer or printer use, the hotels’ business center is open from 8:00 am – 1:00 am.

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There are transportation options from airport transfers to car rentals that are available through concierge. Metered taxis are also readily available outside the hotel. Public transport terminal is in Ayala, right across the hotel and plies most common destinations in Cebu and nearby cities.

DINING

With the package that I booked, it includes a daily buffet breakfast at Pusô Bistro & Bar. The restaurant offers a wide variety of food to satisfy their guests every morning.

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There are different choices to choose from. If you are a vegetarian, they have a vegetarian and salad corner. If you love Filipino food, there is kakanin, champorado, arroz caldo and more. If you just love a breakfast without eating heavy rice, there’s cereals, breads, waffles, and cold cuts. And if you have your kids, the restaurant has a kiddie corner too. From local to international flavors, they have it in the outlet.

Pusô Bistro & Bar is open from 6:00 am – 1:00 am. They offer ala carte orders and room service if you prefer eating inside your room. If you lack time and want to grab something to eat, Bread Library that is located in the lobby provides sandwiches, coffee, and goodies to still make your mornings great.

For my hotel review, I will base my feedback to the servqual model dimensions: Interaction Quality, Facilities Quality, and Outcome Quality.

INTERACTION QUALITY

During the check-in process, the front desk agent who catered me is doing the operations a bit slow though I’m the only one checking in. Not the usual check-in process I experienced when I first stayed in the hotel. In addition, during the check-out time, they didn’t give me my official receipt for the advance pre-payment I made last month. One FO agent told me that they will deliver the official receipt instead in my office in Manila. That’s a poor one.

Concierge team on the other hand were swift in assisting me with my luggage and it didn’t take them time to deliver my belongings in my room after checking in.

Housekeeping team is really the heart of this hotel, they give all the requests I made as much and as fast as they can. My room is well maintained when it comes to neatness and cleanliness. Even if I had a room service, they still managed to make my room having a pleasant smell.

With the service I experienced, and if not for HK and concierge team, I might give this a low rating. So it’s a 4/5.

FACILITIES QUALITY

Quest’s hotel lobby is spacious and possesses good interiors. Given the queue is long in selected seasons, guests can use the comfortable sofas and chairs while waiting. The hotel’s swimming pool is also nice because it has a pool bar on the side and if people do want to enjoy while relaxing in the pool, they can avail of food and drinks immediately. While the gym, though I didn’t use it, can still accommodate guests who are health conscious.

Inside room facilities are good too, the bed and comfort room is just right for me. The queen-sized bed is so cozy while the pillows are not too soft (which I really like). Comfort room is unblemished and everything inside functions well. But what really caught my attention is the cleanliness and smell of the room.

Buffet is not that appealing to my taste. For me, the choices are not appetizing and some food tasted really bland. Not really interested with the food they offer during breakfast. I may say it’s a  3.5/5.

OUTOME QUALITY

If I will be asked if I want to go back in Quest Hotel when I’m in Cebu, I may say a “yes”. Mainly because I had a good sleep, the room is clean, the location of the hotel is just in the business district, and above all the service of the housekeeping team and concierge are excellent. I can even recommend it to my colleagues and family.

But food wise, the hotel can still improve on their food and beverage strategies and offerings. I know there are still lots of things they can improve on.

Overall with the outcome and the experience I gained, it’s 4/5.

QUEST HOTEL AND CONFERENCE CENTER CEBU is located at Archbishop Reyes Avenue, Cebu City. You can contact them through a telephone call at +63 32 4025999 , +63 32 2305888, +63 917 3129794 or email at cebuinfo@quest-hotel.com. You can also visit their social media accounts facebook , instagram and website.